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Pakenham Family Health receives RACGP Accreditation

Pakenham Family Health clinic’s doctors and staff are proud to announce that we have received the RACGP Accreditation after being open for just over 12 months.

Our doctors and staff members have worked tirelessly in order to meet the RACGP Standards and criteria and we were able to show in a tangible, measurable way our commitment to safe and high quality health care.

In the early 1990s an independent and voluntary system of practice accreditation was established in order to promote quality care in General Practice. The RACGP standards were developed helping general practice teams deliver better health outcomes to their patients. These standards create a framework for quality care and risk management that focus on safety, quality and accountability.

The standards are not designed to tell GPs how to treat patients– those decisions are part of the private conversation between a GP and an individual patient during a consultation.

At Pakenham Family Health we have tried to meet these standards in areas such as scheduling care in non-opening hours, home and other visits, practice facilities and patient feedback among others.

We have and will continue to work by the RACGP standards, inspiring to provide the most efficient service that we will assess and improve on regular basis.

Accreditation is not mandatory but around 80% of general practices in Australia are formally accredited.

Which independent organisation assessed Pakenham Family Health?

Developed in 1999 with the primary goal of providing General Practices in Australia with a choice of accreditation provider, GPA ACCREDITATION plus was introduced. Accreditation through GPA ACCREDITATION plus is a modular program of quality assurance, audit and risk management.

 

For more information go on Standards and what it means to you to http://www.racgp.org.au/standards/consumerinfo#why

You Can Now Book Your Appointments Online

Pakenham Family Health uses an online booking system for appointments. To get started, simply click on the “Book An Appointment” button below and select your dates and GP.

Alternatively, if you have any other questions, please call our reception office during our business operating hours and our staff will attend to your queries.

For medical assistance outside of our business hours please contact our Medical Deputising Service on 1300 7425.